Sustainability Data

Green tea leaf
Green tea leaf

Environment

Data boundary: Unless otherwise noted, the actual results disclosed below are for ITO EN, LTD.

The fiscal year covers the period from May 1 to April 30 of the following year.

Response to climate change

CO2 emissions amount, actual results

Scope 1 and 2 total emissions

(Units: thousand t-CO2)

Target base yearFY4/2019 FY4/2021 FY4/2022 FY4/2023 Year-on-year change
rate from FY4/2019
Scope 1 :
Direct emissions due to use of fuel by the company itself
33 33 32 30★ -9.0%
Scope 2 :
Indirect emissions accompanying use of power purchased by the company
39 33 30 29★ -25.0%
Total for Scope 1 and Scope 2 73 67 62 60 -17.7%
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Scope 3 emissions

(Units: thousand t-CO2)

Category Target base yearFY4/2019 FY4/2021 FY4/2022 FY4/2023 Year-on-year change
rate from FY4/2019
1. Purchased goods and services 1,374 1,204 1,186 1,195 -13.0%
2. Capital goods 27 19 17 12 -53.0%
3. Fuel- and energy-related activities (not included in scope 1 or scope 2) 11 11 11 11 -3.6%
4. Upstream transportation and distribution 89 67 63 64 -27.4%
5. Waste generated in operations 12 10 10 10 -16.0%
6. Business travel 1 1 1 1 -3.4%
7. Employee commuting 2 2 2 2 -4.4%
8. Upstream leased assets N/A N/A N/A N/A
9. Downstream transportation and distribution N/A N/A N/A N/A
10. Processing of sold products N/A N/A N/A N/A
11. Use of sold products N/A N/A N/A N/A
12. End-of-life treatment of sold products 61 58 45 47 -22.4%
13. Downstream leased assets 118 104 89 76 -35.5%
14. Franchises 11 9 9 9 -18.3%
15. Investments N/A N/A N/A N/A
Total for Scope 3 1,704 1,485 1,433 1,427★ -16.3%
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Total for Scopes 1–3 emissions amount 1,777 1,552 1,495 1,487 -16.3%
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  • Data boundary of emissions for Scope 1 to Scope 3: ITO EN, LTD., ITO EN SANGYO, LTD., Tully’s Coffee Japan Co., Ltd., and Chichiyasu Company.

  • Calculation methods:

    Scope 1:
    Calculated by multiplying the amounts of each fuel consumed by the CO2 emission coefficient stipulated under the Act on Promotion of Global Warming Countermeasures.
    Scope 2:
    Calculated by multiplying the amounts of electric power purchased by the adjusted emission coefficient for each electric power company, and deducting the equivalent emission reductions of non-fossil certificates calculated in accordance with the Act on Promotion of Global Warming Countermeasures.
  • Scope 3
    emissions: Other indirect emissions aside from those covered by Scopes 1 and 2
  • Calculation methods for each category:

    Category 1:
    Calcurated by multiplying during the stages of resource extraction, cultivation, production, and processing for raw materials. It also includes emissions accompanying the use of energy by outsourced beverage production partners. Calculated by multiplying the weights or purchase amounts of raw materials by emission unit values in the database. Emissions accompanying energy use at beverage production outsourcing partners are calculated using the same methods as for Scope 1 and Scope 2, covering energy used by outsourcing partners for production of ITO EN products.
    Category 2:
    Calculated by multiplying the purchase amount for property, plant and equipment by emission unit values in the database.
    Category 3:
    Calculated by multiplying the purchase amounts for fuels and electric power by emission unit values in the database for each energy type.
    Category 4:
    Calculated based on the volume of products transported with ITO EN as the consigner, according to the method of calculation published by the Ministry of Economy, Trade and Industry (METI) in its "Joint guidelines on methods for calculating carbon dioxide emissions in the logistics sector” (Ver. 3.2).
    Category 5:
    Calculated by multiplying emissions for each type of waste by the emission unit values in the database.
    Category 6:
    Calculated by multiplying numbers of employees by the emission unit values in the database.
    Category 7:
    Calculated by multiplying numbers of employees by the number of working days, and multiplying the result by the emission unit values in the database for the city districts in which their places of work are located.
    Category 12:
    Calculated by multiplying the weight of waste after deducting the amount of waste collected by the company itself from the weight of materials used in products sold (report values under the Act on the Promotion of Sorted Collection and Recycling of Containers and Packaging) by the emission unit values in the database.
    Category 13:
    Calculated by multiplying power consumption for vending machines and display cases by the emission coefficient (substitute value)
    Category 14:
    Emissions from franchise stores are calculated by estimating based on the energy consumption of directly managed stores.
  • For beverage production outsourcing partners in Category 1, emissions for Scope 1 and Scope 2 are tabulated for outsourcing partners through annual energy consumption surveys

  • CO2 emissions are assured by KPMG AZSA Sustainability Co., Ltd. The figures covered by the third party assurance are indicated by a ★mark

  • For each fiscal year, CO2 emissions are tabulated for the period from May 1 to April 30 of the following year. For Category 12 of Scope 3, however, values are calculated from actual emission results in the previous year reported for calculation of fees paid by reporting companies for outsourced recycling into new products, in accordance with the Act on the Promotion of Sorted Collection and Recycling of Containers and Packaging.

  • N/A: Not Applicable

  • Emission coefficients are based on the following database.

    ・"Database on Emissions Unit Values for Accounting of Greenhouse Gas Emissions, etc., by Organizations Throughout the Supply Chain" (Ver. 3.2) (by the Ministry of the Environment)

    ・"Inventory Database for Environmental Analysis” (Ver. 3.2) (by National Institute of Advanced Industrial Science and Technology (AIST))

Third-party assurance

Water Resources

ITO EN, LTD. (Own operations data)

Water withdrawal by water source

(Units: thousand m3)

Water withdrawal source FY4/2019 FY4/2021 FY4/2022 FY4/2023
Rivers, lakes & marshes (swamps) etc. 423 402 425 320
Tap water 69 66 65 63
Total amount 501 468 490 383★
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  • The data of water withdrawal amounts by water source for our own operations at some plants from the fiscal year ended April 30, 2019 to the fiscal year ended April 30, 2022 were incorrectly calculated. These errors have been corrected retroactively.

Water discharge by drainage destination

(Units: thousand m3)

Drainage destination FY4/2019 FY4/2021 FY4/2022 FY4/2023
Rivers, lakes & marshes (swamps) etc. 155 143 144 133
Sewage 55 54 51 48
Other (aqueducts, mountain water sprinkles, etc.) 0 0 0 0
Total amount 211 197 196 182
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  • Data boundary: ITO EN, LTD. (company-owned domestic plants and research centers, buildings and business locations)

Beverage production outsourcing partners

Water withdrawal by water source

(Units: thousand m3)

Water withdrawal source FY4/2019 FY4/2021 FY4/2022 FY4/2023
Groundwater 16,724 15,036 14,239 14,068
Tap water 174 196 187 114
Industrial water 3,935 3,359 3,423 3,319
Total amount 20,832 18,591 17,848 17,500★
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Water discharge by drainage destination

(Units: thousand m3)

Drainage destination FY4/2021 FY4/2022 FY4/2023
Rivers, lakes & marshes (swamps) etc. 11,720 11,290 11,458
Sea 1,104 1,145 843
Sewage 190 241 165
Other 0 0 0
Total amount 13,014 12,676 12,466
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  • Data boundary: Water use for ITO EN products out of total amount of beverage production outsourcing partners, includes some estimates.

  • The Water withdrawal amounts are third-party assured by KPMG AZSA Sustainability Co., Ltd.

    The indicators covered by that assurance are marked with ★.

  • The total amount may not match the sum of each figure due to rounding.

  • The water withdrawal amounts by water source and the water discharge amounts by drainage destination at some plants and business locations from the fiscal year ended April 30, 2019 to the fiscal year ended April 30, 2022 were incorrectly calculated. These errors have been corrected retroactively.

Third-party assurance

Waste reduction and prevention of pollution

Waste generated and recycling rate
FY4/2020 FY4/2021 FY4/2022 FY4/2023
Waste generated (Units: t) 18,878 18,729 17,085 15,888
Recycling rate (Units: %) 98.7 97.7 98.7 99.1
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Hazardous waste* generated

(Units: t)

FY4/2020 FY4/2021 FY4/2022 FY4/2023
Hazardous waste generated 0.06 0.02 0.04 0.02
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Specially-controlled industrial waste classed as specified hazardous industrial waste
Food recycling rate

(Units: %)

FY4/2020 FY4/2021 FY4/2022 FY4/2023
Food recycling rate 91.8 92.6 94.4 94.8
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Product raw materials used

(Units: t)

FY4/2020 FY4/2021 FY4/2022 FY4/2023
Crude tea (green tea ingredients) 20,039 17,966 19,475 17,936
Other raw ingredients (oolong tea, black tea, fruit juice raw materials, and others) 88,134 84,510 80,378 71,856
Total amount 108,173 102,476 99,853 89,792
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Recycling rate at green tea packaging factories

(Units: %)

FY4/2020 FY4/2021 FY4/2022 FY4/2023
Recycling rate 100.0 100.0 100.0 100.0
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Recycling rate of recovered empty containers

(Units: %)

FY4/2020 FY4/2021 FY4/2022 FY4/2023
Recycling rate 100.0 100.0 100.0 100.0
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Air pollution control

(Units: t)

FY4/2020 FY4/2021 FY4/2022 FY4/2023
NOx (nitrogen oxide) emissions 136.5 130.9 126.4 121.7
SOx (sulfur oxide) emissions 4.0 3.9 2.8 2.8
VOC (volatile organic compounds) emissions 0.0 0.0 0.0 0.0
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Environmental management system certification

ISO14001 certification
Number of offices Number of Acquisitions Acquisition Rate
ITO EN, LTD. 185 185 100%
OKINAWA ITO EN, LTD. 2 2 100%
Green Value Co., Ltd. 6 6 100%
ITO EN SANGYO, LTD. 2 2 100%
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Social

Fiscal year covers the period from May 1 to April 30 of the following year.

Social contribution activities

FY4/2021 FY4/2022 FY4/2023
Expenditure on social contribution activities (millions of yen) 98 120 109
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Customer feedback

FY4/2021 FY4/2022 FY4/2023
Number of customer support contacts 34,253 31,761 31,075
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Human resource development

FY4/2021 FY4/2022 FY4/2023
Number of employees with tea taster certification *1 2,237 2,321 2,325
Number of employees with Vegetable and Fruit Meister certification *1 - - 429
Number of employee proposals via Voice System 16,083 21,392 21,467
Number of employees with basic tea ceremony certification or higher 118 117 121
Number of graduates from ITO EN Business College 748 525 482
Number of graduates from ITO EN Graduate School Annual number 17 30 22
Cumulative total 170 200 222
Number of participants in management candidate development training Cumulative total 489 551 768
Education and training (including online education and e-learning) Total number of participants per year 34,492 55,032 89,009
Total number of hours training received 196.0 261.0 291.0
Total number of training sessions received 89 102 97
Minutes training received per employee 218.0 362.0 683.0
Educational expenditure per employee (thousands of yen) 20 19 34
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*: As of May the following year

Employee engagement

FY4/2021 FY4/2022 FY4/2023
Employee engagement score (6 points, UWES reference) - 3.22 3.18
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Mobility

FY4/2021 FY4/2022 FY4/2023
Graduate employment Total number of graduates hired 90 138 207
Number of female graduates hired 10 19 38
Ratio of women among new graduates hired 11.1% 13.8% 18.4%
Average number of years of service Male 16.6 17.4 17.8
Female 11.3 12.0 12.2
Overall 16.0 16.7 17.2
Turnover rate of regular employees 3.71% 3.86% 4.65%
Graduate turnover (graduates leaving their jobs within three years) 24.4% 28.1% 29.3%
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Diversity

FY4/2021 FY4/2022 FY4/2023
Employees (consolidated basis) Male 6,678 6,528 6,436
Female 1,502 1,500 1,492
Overall 8,180 8,028 7,928
Ratio of female employees 18.4% 18.7% 18.8%
Employees (Non-consolidated basis) Male 4,696 4,584 4,596
Female 594 591 609
Overall 5,290 5,175 5,205
Ratio of female employees 11.2% 11.4% 11.7%
Female manager ratio 2.8% 2.8% 3.3%
Average age Male (years old) 40.2 40.9 41.5
Female (years old) 35.6 36.3 36.6
Overall (years old) 39.6 40.3 40.9
Breakdown by age Under 30 years old 20.9% 19.7% 19.4%
30 to 49 years old 64.0% 62.7% 59.9%
Over 50 years old 15.1% 17.6% 20.7%
Number of employees who are foreign nationals 17 14 14
Number of employees who have used the overseas training system 33 45 22
Number of employees who have been on secondment (as of the end of the fiscal year) 112 115 108
Number of employees in specialist roles 12 17 17
Ratio of mid-career hires 4.2% 11.5% 15.9%
Employment rate of people with disabilities 2.43% 2.46% 2.48%
Average number of years of service of employees with disabilities - 16.0 16.2
Taking annual paid leave ratio 53.9% 52.1% 54.8%
Number of employees taking childcare leave Total number of graduates hired 68 72 99
Number of employees (of which male employees) 38 45 42
Percentage of male employees taking childcare leave 24.1% 29.7% 32.3%
Rate of return to work after childcare leave 97.2% 97.1% 98.0%
Number of employees who have used the family care leave system 2 3 2
Pay gap between male and female employees (male employees = 100) Regular employees 74.2% 74.3% 77.3%
Regular employees (Of which, section chiefs) 89.3% 90.3% 94.2%
Regular employees (Of which, less than 10 years of service) 95.0% 94.3% 94.2%
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Health and safety

FY4/2021 FY4/2022 FY4/2023
Number of employees who participated in health education (e-learning) - 8,646 11,920
Number of employees who participated in driving training 742 1,869 3,481
Ratio of participation in health examinations 100.0% 100.0% 100.0%
Ratio of participation in stress checks 97.2% 96.2% 96.7%
Number of occupational accidents 115 110 116
Occupational accident rate 1.69% 1.86% 2.26%
Number of work-related fatalities 0 0 0
Over time work hours per month 22.5 24.9 25.4
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Labor practices and compliance

FY4/2021 FY4/2022 FY4/2023
Ratio of participation in compliance education (e-learning) 92.0% 85.1% 76.6%
Number of cases that were reported to the Corporate Ethics Hotline 36 34 58
Number of cases in which legal measures have been taken (bribery) 0 0 0
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